Privacy Policy

1. Introduction

Ashrigs ("we", "our", or "us") operates the website ashrigs.in (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and purchase digital products through our store.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide

• FiveM Account Data: When you log in via FiveM authentication, we receive your CFX.re username and account identifier to link purchases to your account.
• Purchase Information: Transaction details are processed and stored by Tebex Limited, our payment processor. We do not directly store your payment card details.

2.2 Information Collected Automatically

• Cookies: We use essential cookies to manage your shopping cart session and authentication state.
• Analytics: We may collect anonymized usage data such as pages visited, time on site, and referral source to improve our services.
• Device Information: Browser type, operating system, and screen resolution may be collected for site optimization.

3. How We Use Your Information

• To process and deliver your digital product purchases
• To manage your account and shopping cart
• To provide customer support via our Discord server
• To send important updates about products you have purchased
• To improve our website and user experience
• To prevent fraud and ensure the security of our platform

4. Third-Party Services

We use the following third-party services:

• Tebex Limited: Handles payment processing, product fulfilment, billing support, and refunds. See Tebex Privacy Policy.
• Netlify: Hosts our website. See Netlify Privacy Policy.
• Cfx.re / FiveM: Provides authentication services for account login.
• Discord: Used for customer support and community engagement.

5. Data Retention

We retain your account information for as long as your account is active or as needed to provide you with product updates and support. Cart session data is stored for up to 30 days. You may request deletion of your data by contacting us via Discord.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including HTTPS encryption, secure session management, and CSRF protection. However, no electronic transmission over the internet can be guaranteed to be 100% secure.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us through our Discord server.

8. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can promptly remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, you can reach us through our Discord server.